Operations
Order Oversight
Exception-first order control. Holds, cancellations and refunds all require a reason code and land in the shared audit trail.
Total orders
28
SLA breaches
12
Dispatch or delivery overdue
On hold
0
Order value
PKR 1,399,897
Orders (12)
Select an order to open the control panel.
| Order | Buyer | Seller | District | Total | Payment | SLA | Status | Action |
|---|---|---|---|---|---|---|---|---|
| Ayesha Tariq | Multan Kashi Arts | Lahore | PKR 46,200 | COD | Dispatch breached by 34d | placed | ||
| Usman Ghani | Sialkot Sports Works | Faisalabad | PKR 10,650 | Card | Dispatch breached by 33d | packed | ||
| Nida Aslam | Lyallpur Looms | Rawalpindi | PKR 23,947 | Wallet | Delivery breached by 28d | shipped | ||
| Sadia Malik | Gujranwala Metal Works | Sargodha | PKR 32,050 | Bank Transfer | Dispatch breached by 27d | placed | ||
| Rizwan Haider | Sargodha Citrus Growers | Sheikhupura | PKR 19,750 | COD | Dispatch breached by 26d | packed | ||
| Kiran Shahzad | Pothohar Weavers | Gujrat | PKR 9,750 | Card | Delivery breached by 21d | shipped | ||
| Mariam Zafar | Kasur Tannery House | Okara | PKR 64,750 | Wallet | Dispatch breached by 20d | placed | ||
| Tariq Mehmood | Lyallpur Looms | Rahim Yar Khan | PKR 26,650 | Bank Transfer | Dispatch breached by 19d | packed | ||
| Faizan Butt | Multan Orchard Growers | Dera Ghazi Khan | PKR 19,650 | COD | Delivery breached by 14d | shipped | ||
| Usman Ghani | Okara Seed Corporation | Faisalabad | PKR 7,450 | Card | Dispatch breached by 13d | placed | ||
| Nida Aslam | Sialkot Sports Works | Rawalpindi | PKR 49,250 | Wallet | Dispatch breached by 12d | packed | ||
| Hamza Riaz | Cholistan Craft Collective | Multan | PKR 25,150 | Bank Transfer | Delivery breached by 7d | shipped |
Returns & refunds queue (9)
Approve, track reverse pickup and release refunds with commission reversal.
| Case | Order | Buyer | Reason | Refund | Commission reversed | Status | Action |
|---|---|---|---|---|---|---|---|
| RET-7702026-07-02 | ORD-88201 | Ayesha Tariq | Size mismatchBuyer uploaded photographs with the request (simulated). | PKR 3,000Bank transfer to buyer IBAN | PKR 195 | requested | |
| RET-7712026-07-03 | ORD-88222 | Hamza Riaz | Damaged in transitBuyer uploaded photographs with the request (simulated). | PKR 4,450Reversal to original Bank Transfer | PKR 289 | approved | |
| RET-7722026-07-04 | ORD-88243 | Faizan Butt | Not as describedBuyer uploaded photographs with the request (simulated). | PKR 5,900Reversal to original Wallet | PKR 384 | picked | |
| RET-7732026-07-05 | ORD-88264 | Kiran Shahzad | Changed mindBuyer uploaded photographs with the request (simulated). | PKR 7,350Reversal to original Card | PKR 478 | refunded | Closed |
| RET-7742026-07-06 | ORD-88285 | Nida Aslam | Late deliveryOutside the 7-day return window. | PKR 8,800Bank transfer to buyer IBAN | PKR 572 | rejected | Closed |
| RET-7752026-07-07 | ORD-88306 | Tariq Mehmood | Size mismatchBuyer uploaded photographs with the request (simulated). | PKR 10,250Reversal to original Bank Transfer | PKR 666 | requested | |
| RET-7762026-07-08 | ORD-88327 | Rizwan Haider | Damaged in transitBuyer uploaded photographs with the request (simulated). | PKR 11,700Reversal to original Wallet | PKR 761 | approved | |
| RET-7772026-07-09 | ORD-88348 | Usman Ghani | Not as describedBuyer uploaded photographs with the request (simulated). | PKR 13,150Reversal to original Card | PKR 855 | picked | |
| RET-7782026-07-10 | ORD-88369 | Mariam Zafar | Changed mindBuyer uploaded photographs with the request (simulated). | PKR 14,600Bank transfer to buyer IBAN | PKR 949 | refunded | Closed |