Operations
Users & Role-Based Access
Directory of gateway operations staff with least-privilege roles and an explicit permission matrix.
Users
7
Active
5
MFA enrolled
6/7
Roles defined
6
User directory
| User | Role | Hub | MFA | Last seen | Status | |
|---|---|---|---|---|---|---|
| Hina Raufhina.rauf@pitb.gop.pk | Lahore | Enrolled | 2026-08-05 08:41 | Active | ||
| Adeel Chaudhryadeel.ch@pitb.gop.pk | Lahore | Enrolled | 2026-08-05 08:12 | Active | ||
| Sundas Riazsundas.riaz@pitb.gop.pk | Faisalabad | Enrolled | 2026-08-04 17:55 | Active | ||
| Faisal Nadeemfaisal.nadeem@pitb.gop.pk | Lahore | Enrolled | 2026-08-04 16:20 | Active | ||
| Dr. Kamran Shahidkamran.shahid@pitb.gop.pk | Secretariat | Enrolled | 2026-08-05 07:30 | Active | ||
| Nimra Aslamnimra.aslam@pitb.gop.pk | Multan | Pending | — | Invited | ||
| Usman Tariqusman.tariq@pitb.gop.pk | Sialkot | Enrolled | 2026-07-11 13:04 | Disabled |
Permission matrix
Least privilege by role.
| Permission | Programme | Operations | Catalogue | Support | Finance | Executive |
|---|---|---|---|---|---|---|
| Seller KYC decisions | ✓ | ✓ | — | — | — | — |
| Catalogue moderation | ✓ | ✓ | ✓ | — | — | — |
| Order interventions & holds | ✓ | ✓ | — | ✓ | — | — |
| Refunds & settlements | ✓ | — | — | — | ✓ | — |
| Support ticket handling | ✓ | ✓ | — | ✓ | — | — |
| Campaign management | ✓ | ✓ | — | — | — | — |
| Fraud case actions | ✓ | ✓ | — | — | — | — |
| System configuration | ✓ | — | — | — | — | — |
| Audit log export | ✓ | ✓ | — | — | ✓ | — |